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business service officer

  • Public Sector
  • Enfield
  • Up to £15.08 per hour
  • Temporary
  • Full Time
  • LBE2460
  • 21 Jun 2018
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We are currently recruiting for a Business Service Officer to work at The London Borough of Ealing within the Housing, Benefits & Planning team.

The Role

As the Business Service Officer at The London Borough of Ealing , You will play an important role of ; assessing and determining the day to day placement of homeless households and applicants into emergency temporary accommodation (TA), matching requirements to suitable properties

Location: Perceval House, Ealing

Hours: 35 hours Mon to Fri (09:00:AM - 05:00:PM)

Duration: 3 Months

Rate of Pay: £15.08p

Who are we looking for?

As the Business Service Officer the main duties will include:

* This role requires the post holder to provide advice and liaise with Bed &

Breakfast (B&B) landlords and TA proprietors on council procedures and

policies. Negotiate rent prices with landlords/TA proprietors for emergency


* To take lead responsibility for advising, supporting and guiding vulnerable

prospective and new homeless customers, tenants and applicants through the

housing benefit (HB) and tenancy sign-ups process and to ensure that residents

are at the heart of all service delivery.

* Manage the provision of a comprehensive administration and support services,

ensuring the provision of a continuous administrative processes relating to the

business operations of the Division and the wider Housing Department.

As the Business Service Officer for the Housing, Benefits & Planning team at The London Borough of Ealing we are looking for someone who has:


* Experience of carrying out customer interviews in regards to housing benefit and tenancy sign-ups, providing information.
* 2. Experience of carrying calculations on housing benefit, household budgets with customers to determine affordability.
* 3. Experience of work dealing with formal administrative processes and working in a regulatory service or within a large office environment.
* Good numeracy skills and the ability to perform simple arithmetic, calculations on housing benefit, household budgets and to analyse and interpret data information and reports
* NVQ level 2 or 3 Business Administration or Housing or work experience equivalent


Working for Adecco as a temporary associate gives you a world of benefits not just your Hourly rate! Some of which include:

Pension, Eye Care Vouchers, Discount at loads of High street and retail outlets through Eden red and so much more!

What happens next

We review all CV' and if your CV has been selected you will hear from us very soon with the next steps! Unfortunately due to the large volume of CV's we receive we can not give feedback on every CV but if you feel you have the right experience to work within similar roles please contact us directly on the details below.

Adecco Uxbridge Contracts team are responsible for recruitment for Ealing and Hounslow Council.

Please feel free to contact me if you are looking for jobs within these Local Boroughs

01895 215 610

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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