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operations coordinator- croydon

  • Education
  • City
  • Up to £22000 per annum
  • Permanent
  • Full Time
  • AL98
  • 20 Jun 2018
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Our client a well known and established Higher Education organisation are currently recruiting for an Operations Co-ordinator to work in their Croydon location, this is a permanent role paying £22,000.

Purpose of the job

To take responsibility for a variety of administrative tasks to support the operational delivery of Arts Award, with a particular focus on working as part of the moderation team.

This includes supporting the co-ordination of Arts Award moderations, taking responsibility over a range of wider admin and operational tasks to support the team and dealing with customer enquiries over the phone and via e-mail.

Duties and Tasks

To assist with the co-ordination of Arts Award moderation arrangements and provide administrative support to the moderation team

To process moderation payments through our database, deal with payment queries from customers and liaise with the Finance team as needed

To take responsibility over the processing of replacement certificates orders and dealing with related queries

To support our customers to use our online systems

To contribute to the maintenance and updating of guidance documents and the Arts Award website

To take part in testing of new I.T. systems and contribute accordingly to feedback

Arts Programmes Operations Team Support

To be one of the first points of contact for customer queries for the Arts Award Operations team (over the phone and via e-mail). The post holder will assist customers with first-level and general enquiries about Arts Award and direct queries to other colleagues and teams, as appropriate

To co-ordinate the set-up of system admin users and resolve first-level technical problems

To represent the College London at occasional conferences, workshops and training events

To deal with incoming departmental post and ensure it is distributed accordingly on a daily basis

To join the departmental out of hours emergency phone rota

If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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