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2nd line support - central london - msp

  • IT
  • City
  • £28000 - £30000 per annum
  • Permanent
  • Full Time
  • DD/2NDMSP
  • 23 May 2018
  1. Jobs in London from NonStop Recruitment
  2. NonStop Recruitment
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2nd Line Support Engineer - Central London - Career pespective

NonStop Recruitment is looking for a 2nd Line Engineer to join one of our clients in London, one of the biggest Managed Services Providers in the city, with a great variety of clients. In a company that is constantly growing and expanding their team, you will also have the chance to grow in your career as much as your ambition and hard work will allow.

You will join a great environment, in which the accent will be put on your development, as you will be exposed to a variety of technologies, but also by having to supervise daily the service desk. As well, you will put the accent on the quality of services provided to the various clients of the company, while offering prompt, professional support

Responsibilities:
- Configuration and installation;
- Desktop and application support, and server and network support;
- Managing many open cases at the same time, according to the Service Management agreements;
- Providing 2nd line support to customers all over UK;
- On call 24/7 every 8 weeks;

The best candidate will have:
- Great communication skills, written and spoken;
- Experience with switches and networking hardware, TCP/IP and troubleshooting network issues;
- Experience with firewalls, security software and internet technologies;
- Experience with VMWare Virtualisation products;
- Experience with SAN technologies and NAS storage solutions;
- Previous experience in a MSP or similar, fast paced environment.

If you feel addressed send us your application to d.danciu@nonstop-recruitment.com and we will get back to you in the shortest time.

Only candidates fulfilling the requirements will be contacted for a phone interview.

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