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web and digital officer

  • IT
  • City
  • Up to £30000 per annum
  • Contract
  • Full Time
  • 35457658
  • 12 Jan 2018
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Job Description - Web and Digital Officer
Department: Communications
Reports To: Web and Digital Manager

Scope of Job
? Works with and assists the Web and Digital Manager to ensure the smooth running of the organisation digital function and the broader work of the Communications Department
Main Duties and Key Responsibilities
Your principal duties and key responsibilities will be those set out below. In addition to those duties, the organisation reserves the right to require you to undertake additional or other duties within your capacity as may from time to time be reasonably required and necessary to meet the needs of the organisation.
Digital channels
? To provide assistance in the monitoring and moderating of user generated content on the digital channels.
? To draft correspondence and prepare statistical reports for digital channels as required
Website and intranet
? Manage the process for web and intranet change requests, including liaising with IT, other departments and external suppliers on deployment projects.
? To manage updates to the organisation's web and intranet sites when appropriate, be proactive in sourcing, writing and uploading news items, and to review and update existing content where necessary.
? Answering general queries and providing support to all employees and stakeholders on web and intranet matters, including monitoring web inboxes
? To perform user acceptance testing on digital developments as directed by the Web and Digital Manager.
Digital content
? Lead on specific digital campaigns to produce video content, including liaising with departments, scripting, filming, and pre and post production work.
? To work with the Web and Digital Manager to identify new opportunities and producing engaging content across all their digital platforms.
Systems and processes
? To ensure the appropriate systems and processes are in place for media and public relations function including Maintenance and development of the on-line organisation press office, press log, press cuttings service, monitoring media coverage, producing media reports, research and maintaining media distribution lists as required.
? To contribute to the ongoing development of departmental processes as required.
Department Support
? To support the communications department in the delivery of projects and activities where appropriate in relation to the fulfilment of the Communications Strategy and the organisation's business need
? To prepare reports and statistical information as required.
? To respond to telephone, letter and e-mail enquiries from stakeholders, registrants and the general public relating to the Communications Department matters
? The post will involve some travelling and working outside of normal office hours attending meetings and events
General
? In addition to those duties, they reserve the right to require you to undertake additional or other duties within your capacity as may from time to time be reasonably required and necessary to meet the needs of the orgnisation.
? To understand the information security requirements for information accessed or processed in carrying out the duties of the role, treating the information with appropriate care as set out in the Information Classification and Handling Policy.

Person Specification
Detailed below are the types of qualifications, experience, skills and knowledge which are required. The Essential criteria sections show the minimum essential requirements for the post. The Desirable criteria sections show additional attributes which would enable the applicant to perform the role more effectively with little or no training. They are not essential, but may be used to distinguish between applicants.
All criteria will directly relate to the online application form.
The Category column indicates the method of assessment:
A = Application form C = Certificate I = Interview R = Reference T= Test / P = Presentation
Essential/ Desirable
Category Educ

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