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customer service advisor

  • Call Centre
  • Hammersmith
  • Up to £24000 per annum
  • Permanent
  • Full Time
  • 510030
  • 12 Jan 2018
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Our Client based in Chiswick is looking for Customer service Candidates to join their team.
Their product is high end retail so you will need to have excellent Customer service both on the telephone and in email writing.

Experience in Salesforce is preferred.

The Customer Service Advisor provides customer service to consumers and retailers by phone and email, The Advisor is also responsible for delivering the highest level of customer service to the consumer, providing information on products, spare parts and recipes. The role will include the management of order processing and keeping good communication between the warehouse, customer and outside service agents. The role also provides support to other areas of the business such as Sales & Marketing Director, the Operations Manager and other members of the Team .Order processing will also be a major part of the role and ensuring the process is managed from start to finish.

You will need to have or be

*Strong communication and listening skills
*Ability to work effectively as part of a flexible, small and multi-skilled team
*Ability to manage your workload
*Good knowledge of policies, procedures and systems
*Passionate - must be hard working and passionate about product
*Accountable for actions and outcomes
*Demonstrates initiative
*Shows a high level of integrity
*Accepts and learns from constructive feedback
*Open minded
*Demonstrates company values

If this sounds like you then please apply today as this could be the start you are looking for, for 2018

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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